Blog Entry 3

CASE1

Three years ago, Diane started her own consulting business. She has been so successful that she now has several people working for her and many clients. Their consulting work included advising on how to set up corporate intranets, designing database management systems, and advising about security.

Presently she is designing a database management system for the personnel office of a medium-sized company. Diane has involved the client in the design process, informing the CEO, the director of computing, and the director of personnel about the progress off the system. It is now time to make decisions about the kind and degree of security to build into the system. Diane has described several options to the client. Because the system is going too cost more than they planned, the client has decided to opt for a less secure system. She believes the information they will be storing is extremely sensitive. It will include performance evaluations, medical records for filing insurance claims, salaries, and so forth.

With weak security, employees working on client machines may be able to figure out ways to get access to this data, not to mention the possibility of on-line access from hackers. Diane feels strongly that the system should be much more secure. She has tried to explain the risks, but the CEO, director of computing and director of personnel all agree that less security will do. What should she do? Should she refuse to build the system as they request?”

Answer:

In my perception, I think Diane should neglect and drop the client’s request. Because it is much better to loose a client rather than betting on its own company’s integrity with corresponds on making a good decision to their customers and clients.

The one that holds the much knowledge should share it with great credibility and all. If the listener fails to accept the real fact then it has for it to face the consequences and the less by you.

Applying the 4.7.1 in standards of conduct, Diane did not failed to explained the estimated total cost with regards to the security matters, and by these it is purely an ethical act her side.

CASE2

Consider an HCI consultant with extensive experience in evaluating web sites and graphical user interface (GUI). She has just received an evaluation contract for a new accounting product made by Company A due to her prior experience with e-commerce site evaluation.

The work involves assessing the training requirements and the usability of the system. During the initial configuration of her usability laboratory, she becomes aware that the software she has to evaluate contains a GUI already patented by a rival Company B, which she evaluated several weeks before. Under her contractual arrangements, she is not allowed to discuss the evaluation of a product with anyone outside the contract. She therefore has an obligation to Company B not to provide information regarding their product to anyone else without their permission. She has a similar obligation to Company A. Can she continue with the evaluation? If she cannot continue with the evaluation, how does she inform Company A of the patent violation? Does she have an obligation to let company B know company A has copied their GUI?


Answer:

She must continue with her evaluation. As an HCI consultant, she must not say no to every client unless it is not related to her field. She must be honest in telling the company A that they have the same GUI as that of the company B to imply social protection of both companies. (According to 4.3.3 Honesty - I must be honest in my representation of skills, knowledge, services and products). Telling the truth early in time can lessen the conflict between two companies

In informing company A about the said contract, she must advise her client as soon as possible of any conflicts of interest or conscientious which face her in connection of her work. (According to 4.6.4 "I must endeavor to preserve the confidentiality of the information of others).

When you are in an evaluating contract, you must endeavor to preserve the confidentiality of the information of others. In this case, you don’t need to inform the Company B that they have similar GUI because it will just make it more complicated and by due in respecting the proprietary nature of the information of other company. She must endeavor to preserve the integrity and securities of the information of others and not discuss it outside the contract. (According to 4.6.3 "I must make myself aware of relevant standards, and act accordingly).